Refund Policy

RETURNS

          To be eligible for a return, the item must be unused, in the original packaging and in the same condition that you received it.

We will require a receipt or proof of purchase.

You have the right to cancel and return your items within 14 days of receipt of goods.

To complete your return, we require you to contact us on sales@mkexpressdelivery.co.uk with your order number and receipt.

Once your goods are received and inspected then your refund will be processed and a credit will automatically be applied.

Please do not send your purchase back to the manufacturer.

 

EXCHANGE

          To be eligible for a exchange, your item must be unused, in the original packaging and in the same condition that you received it.

To complete your exchange, we require a receipt or proof of purchase.

We only replace items if they are defective or damaged.

Exchanges will only be accepted for the same item.

Please do not send your purchase back to the manufacturer.

 

SHIPPING

          If you are eligible for an exchange, the cost of delivery will be covered.

The time it may take for your exchanged product to reach you, may vary, depending on where you live.

 

CONTACT

          For an exchange please contact sales@mkexpressdelivery.co.uk